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Friday, May 22 • 15:20 - 16:10
Government Roundtable “Communicating and Engaging the Public”

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Government and arm’s length government organizations present a distinctive environment in which to communicate with citizens about programs, policies and services. The breadth of topics, the different audiences and stakeholders, the taxpayers interest and the media all contribute to how governments communicate and engage with the public. This panel will include the communications and engagement perspectives of the BC Government, the City of Victoria, the Victoria Police Department and BC Transit. John Barry, Mike Russell, Katie Hamilton, Brooke Finnigan, Matt Reed will compare and contrast their organization’s purpose for using social media, when they prefer to engage face to face, how they integrate between channels, and their different approaches to managing content, privacy and risks in a political and complex environment.

avatar for Tanya Twynstra

Tanya Twynstra

Director, Citizen Engagement, Government Communications and Public Engagement, BC Government
Tanya has over 20 years experience with the BC provincial government, mainly working on large change initiatives in the education and technology sectors. For the last 7 years, she has been part of the corporate citizen engagement team at Government Communications and Public Engagement. In this role, she has designed, developed and implemented several large citizen engagement initiatives from transportation to skills training, forestry and... Read More →

avatar for John Barry

John Barry

Manager of Corporate and Online Communications, BC Transit
John Barry is the Manager of Corporate and Online Communications for BC Transit, a provincial Crown corporation providing public transit services to more than 130 communities in B.C. (outside the Lower Mainland). Since 2009, BC Transit has engaged with its customers and stakeholders to change the perception of public transit through a strong online presence, including Twitter, Facebook, YouTube and LinkedIn. John brings more than 30 years of... Read More →
avatar for Brooke Finnigan

Brooke Finnigan

Director, Digital Content, Government of British Columbia
Brooke is the Director of Digital Content, Social Media and Digital Services in the Government of British Columbia. She and her team share information about BC Government’s latest news and services online. | | The BC Gov News team uses old fashioned storytelling, new fashioned tools, a little humour and a lot of strategy to connect with the public and provide them with the information they need.
avatar for Katie Hamilton

Katie Hamilton

Director of Citizen Engagement and Strategic Planning, City of Victoria
Katie is a proven leader and effective communicator with over 12 years experience in the public sector, including 10 years senior leadership experience in a fast paced environment at the City of Victoria, BC's Capital City. | | She's known as calm in a storm, a strategic thinker, customer-service focused and practical. Katie is a team player and believes in a collaborative approach to achieving results.  | | A relationship builder, Katie... Read More →
avatar for Matt Reed

Matt Reed

Director, Corporate Privacy and Technology, BC Government
Matt Reed is the Director, Corporate Privacy and Technology at the Privacy and Legislation Branch of the Office of the Chief Information Officer in the BC Government. Matt has leveraged his graduate work looking at the social impact of dynamic marketing on social media sites into a role ensuring privacy compliance in the public sector. He was actively involved in developing the information sharing agreements for the BC Services Card, and... Read More →
avatar for Mike Russell

Mike Russell

Social Media Officer & Media Spokesperson, Victoria Police Department
Mike Russell is the Public Affairs Media Spokesperson and Social Media Officer for the Victoria Police Department. | | VicPD has long been a leader in using social media and technology to connect with the citizens of Victoria and Esquimalt (and many others). Mike’s position allows him to use Social Media alongside traditional media relations to connect with those VicPD serves in new and meaningful ways. From #VicPDHelps Canada Day social... Read More →

Friday May 22, 2015 15:20 - 16:10
Colwood Room Victoria Conference Center, 720 Douglas Street

Attendees (72)